Want to start a call center or BPO (Business process outsourcing)?
A call center is a team of agents who handle incoming and outgoing customer calls for business purpose. BPO is the act of outsourcing some aspect of your business’s operations to a third-party vendor or service provider.
Which License is required to start a call center business?
To run call center or BPO (Business process outsourcing) business in India you must apply for OSP (Other Service Provider) registration.
Eligibility for OSP License (Other Service Provider) registration
Company should be a private limited or LLP. In MOA it should be clearly mention that you can provide Telecommunication Services
Application Fee and Submission.
Application fee or government fee for OSP registration is only 1000 rupees per registration . This application fee can be paid online through Bharakosh website.
Application can be submitted online and you will get this registration through mail or they will also courier to your registered address or correspondence address.
Latest Updates regarding OSP License
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